A POPULAR family-run café in Yeovil has closed “with immediate effect”, with the owners saying they are unsure when they will be able to reopen.
Co-owner Katie Andrews, her son, who owns the cafe, and the wider team who run The Crossing, located in Preston Road, Yeovil, have announced its imminent closure over social media due to “ongoing issues with the building”.
The statement said: “Without going into unnecessary technical detail, a serious concern has now been formally confirmed relating to the heating and hot water system serving the premises.
“Following our own safety concerns, we arranged independent inspections by three separate qualified specialists. Both have confirmed that the existing system is unsafe and non-compliant, and that, due to its location adjacent to our seating area, parts of the premises should not be used in their current condition.”
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On professional advice, the owners have since been required to switch off the immersion and isolate the system immediately, which means they “cannot safely operate the café or kitchen in any capacity.”
The statement said: “Our absolute priority is — and always will be — the safety and well-being of our staff and customers, and we cannot compromise on that.”
This has meant they have had to cancel all upcoming events, including themed afternoon teas and private bookings. The owners have clarified that deposits already paid will be fully refunded.
They said: “To our wonderful customers — thank you from the bottom of our hearts for supporting us and helping build The Crossing into the warm, welcoming, and thriving little café it has become. We are constantly overwhelmed by your kindness and the lovely things you say about the space, and we truly love what we have created here.
“Sadly, we now face what could be a long and uncertain process to have the building brought back to a safe and compliant standard. This may take weeks or potentially longer.
“We are so deeply sorry to everyone this affects. We had so many exciting plans ahead, and it is devastating that this has happened. Our staff are understandably upset, and after very little sleep and many tears over the last 24 hours, we are trying to hold onto hope — hope that with time, the right steps can be taken, and our business can come back stronger.
They added: “For nearly two years, we have poured our hearts, souls, and endless hours into The Crossing, and we would not change that for the world.”
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