AN ASDA worker in Somerset was quick to act after a pensioner slipped and banged her head.
Lewis, 21, who is a home shopping driver for the superstore brand in Yeovil, was delivering goods when he came across the incident.
His quick actions, which included comforting the individual and calling the emergency services, could have been the difference between life and death.
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The pensioner in question, who is 86, was awaiting Lewis' arrival as she had ordered goods from Asda earlier this month.
Upon arrival, Lewis noticed something was up when the woman who was meant to be collecting an order slipped over and hit her head on the ground.
Not only did he quickly phone for an ambulance and wait with the customer until the crew arrived, but Lewis also made her feel comfortable while waiting for emergency services.
This saw him retrieve her blankets and cushions, make her a cup of tea, and talk about a variety of conversation topics to keep her distracted from what had just occurred.
The story didn't come from Lewis, but from the widow, who was so touched by Lewis and his kindness that she felt the need to write a letter to the store thanking him for everything he did when the incident happened.
When asked about what had happened, Lewis described the widow who slipped as a 'lovely lady' and that he'd like to think that 'the majority of people in the same situation would do exactly the same'.
Lewis said: "She's a lovely lady. I think she was in pain, but she didn't want to show it. I was just trying to reassure her and keep her calm until help arrived.
"It's nice to get recognition, but I'd like to think that the majority of people in the same situation would do exactly the same."
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