A YEOVIL care home has received an overall Good rating in a new Care Quality Commission report, after being found in breach during the last inspection in 2021.
Springview, Preston Grove, provided and run by Dimensions Somerset Sev Limited, otherwise known as Discovery, part of the Dimensions group, has received Good ratings for every category in a recent report published on October 8, 2025.
In response, the team have voiced their excitement and pride.
A spokesperson for Dimensions Somerset Spring View said: “We are ecstatic, we are really proud of ourselves.”
READ MORE: Yeovil care home receives outstanding rating from Care Quality Commission
The home provides support to people with a learning disability as well as those living with physical disabilities and sensory needs.
The inspectors carried out the assessment from August 7 to September 10, 2025, and visited the home on August 19 and 27 – during which six people were living in the home.
The report details that during a previous inspection, published in December 2021, the provider was found to be in breach of regulation in relation to staffing.
The new report found “significant improvements” had been made, and the provider was no longer in breach of this regulation.
The report said: “The registered manager provided strong leadership and had overseen many improvements.
“Significant progress had been made in recruiting new staff; safe staff recruitment practices were in place. Staff support had significantly improved.
“Staff were supported to develop, gain more experience and progress their careers.”
The report also stated that there was “an excellent safety learning culture” and that risks were “well managed.”
It said: “Staff understood each person’s care needs. Staff focused on person-centred care, respected individual and cultural backgrounds, and provided emotional support for people. Staff morale, wellbeing, working atmosphere and teamwork were excellent. Staff felt valued and well supported.
“The registered manager was experienced and committed. The management team had a clear vision, strategy, and positive culture. Quality assurance process were effective.
“There was proactive collaboration with health and social care professionals to ensure people received consistent and high-quality care. Preventative health care for people was a clear priority.”
The Care Quality Commission inspectors said they assessed the service against ‘Right support, right care, right culture’ guidance to make judgment and found people received care and support in accordance with the principles of this guidance.
Regarding other people’s experiences of the service, the report said people said they “felt safe with staff.”
The report said: “People were protected from the risk of abuse by staff who knew what to look out for and how to report concerns.
“People's needs were assessed before they moved to the home to ensure staff understood their needs and preferences.
“People were supported to have choice and control and to make decisions about their care and wellbeing. There was excellent support to promote and encourage people’s independence.
“There was a close relationship between people and staff. Staff understood the importance of treating each person as an individual. People and relatives were complimentary about staff. Staff were described as kind, patient, respectful, and attentive.
“People felt they could speak up, and their voice would be heard.”
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